...boo...

Tuesday, July 12, 2005

not-so call center experience

since wala naman akong trabaho, might as well try ko na din sa call center kahit part-time lang, bago ko ituloy ang talagang binabalak ko sa buhay ko. akala ko maku-culture shock ako sa mga inglisan. i was more of disappointed. ok pa siguro sa mga applicants. pero hindi ko maintindihan ang mga empleyado ng mga kumpanyang ito pag pumapalpak sila. hindi ko matanggap. i expected more from them. pero what the heck. basahin niyo ito. hindi din ako kagalingan magsalita ng ingles, sa totoo lang. pero nagbabaon naman ako ng ingles pag nag-aapply ako. sana yun iba nagbabaon din.

****************************************
receptionist: when was your original skeydule?
ako: excuse me?..
receptionist: when was your original skeydule?
ako: oh.. i was originally scheduled last friday morning... (schedule pala!)
****************************************
interviewer: if i gave you a million dollars, what will you do with it?
applicant: (with so much enthusiasm) i will invest it in the stock market, or any business where it will grow even more! when faced by an opportunity, i'd grab it! (sabay may gri-nab sha sa mid-air. ewan ko ba. langaw ata. may actions pa sha ha. anu daw? sana sakin nalang tinanong yun!)
****************************************
interviewer: how do you deal with angry customers in the restaurant you used to manage?
applicant: i joke with them.
ako: (smile.)
****************************************
applicant: ... and i love to play bolleyvall.
ako: (so do i.. so do i..)
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exam proctor: ... just press the back bootun.
ako: (blank face.. sabay tingin sa computer..) oh.. back button..
****************************************
interviewer: it says in your resume that in your previous job, you were a receptionist and a CSR (customer service representative)? how is this so?
applicant: i worked as a full-time receptionist and a part-time CSR. i worked as a part-time CSR for the extra income.. blah.. blah.. blah..
interviewer: and it also says here that you gave out medicine and applied first aid when needed?
applicant: yes ma'm. i was also a part-time nurse there.
ako: (hija.. registered ka ba?!)
****************************************
..habang pinapakinig ako ng actual call..
agent: ma'm, could you please tell me when did you received your last refund?
ako: (sumalubong kilay sabay tingin sa account manager at hr personnel na katabi ko. sa loob-loob ko lang... "did you trainED this person properly?!)
****************************************

wala lang. mejo surprised lang ako. revelations during my not-so call center experience.

i had a 10pm interview one time. nakakaloka diba?

2 Comments:

Blogger Ronald Allan said...

Funny...:-)

1:30 PM  
Blogger melay / carme said...

hilarious! Ü

3:59 AM  

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